MGM Elevates Guest Service Through Unified PTT With WAVE and MOTOTRBO
MGM Resorts needed to pursue a new push-to-talk solution because their existing cellular technology was nearing its end of life. They wanted a way to augment their radio system with smartphone technology to better leverage their investments. WAVE provides a communications platform connecting MGM’s MOTOTRBO radios with broadband devices through an easy-to-use app installed on Android or Apple smartphones.
About the Author: Alex von Hassler’s long term focus is the continued testing, learning, and deployment of modern IT solutions. During his years as a DataSpan team member, his responsibilities grew from managing Salesforce CRM to improving system security, creating marketing initiatives, as well as providing continued support to the highly motivated and experienced team in an ever-changing industry. As DataSpan evolves to provide the best-fitting IT solutions to its customers, Alex von Hassler continues to hone his skills in the world of web-based ERP systems, security, and best customer engagement practices. Empowering such a dynamic team with the right tools provides him with enormous gratification.
